Abstract

Author:
Monaliza H. Yema

Doi: 10.26480/mbmj.01.2025.01.09

This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

This study sought to assess the extent of compliance management of the manufacturing company using ISO 9001:2015 model in San Pablo City, Laguna, through descriptive analysis. This study was carried out using a quantitative approach. The respondents involved in this study were selected employees of the manufacturing company; 67.4% of the respondents were female, and 32.6% were male, for a total population of 46. The respondents were given a modified survey questionnaire based on the ISO 9001:2015 checklist requirements. Purposive sampling technique was applied to select respondents. The respondents were purposively selected based on their knowledge and understanding of ISO 9001:2015. The findings of the study revealed that the manufacturing company demonstrates a high level of compliance with ISO 9001:2015 standards. Based on the findings, it was observed that the manufacturing company successfully implemented and maintained a QMS that conforms to international standards. The successful implementation of ISO 9001:2015 suggests the company’s commitment to quality, continuous improvement, and customer satisfaction. Through compliance with ISO 9001:2015, the manufacturing company can improve its overall performance and gain a competitive advantage. The findings may not be to all manufacturing companies, as they differ in the industry, company size, and geographic location may affect the implementation and outcomes of ISO 9001:2015 compliance management.